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CRTC bans cellphone unlocking fees, orders all new devices be unlocked

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As of Dec. 1, cellphone customers can ask their provider to unlock their phones free of charge, the CRTC announced Thursday. At the same time, it said, all newly purchased mobile devices must be provided to customers unlocked.

“It’s a big step forward,” said Rose Behar, senior reporter for the tech site MobileSyrup in Toronto.

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